Effective date: 2026-10-06

Terms of Service

These Terms govern your use of So Easy Shorts at https://soeasyshorts.com (the "Service"), operated by Jaewon Yoon, an individual doing business as Quokka Labs ("we", "us"). By creating an account or making a purchase, you agree to these Terms, our Refund Policy and acknowledge our Privacy Policy.

1. The Service

The Service uses AI to research, write, illustrate, narrate, caption and check short vertical videos based on the category, topic, tags or script you provide. A video usually takes 10–15 minutes. We may change, improve or replace the AI models and vendors we use to make videos.

2. Accounts

  • You must be at least 13 years old, and old enough to agree to these Terms in your country. If you are a minor, a parent or guardian must agree and approve any purchase.
  • Give us accurate information and keep your sign-in secure. You are responsible for activity on your account.

3. Credits and subscriptions

  • Making a video costs credits. The cost is shown before you start. Prices are in US dollars and payments are processed by Stripe.
  • Monthly plans renew automatically each month until you cancel and grant plan credits each billing period. Plan credits expire at the end of that period.
  • Top-ups can be bought while you have an active monthly plan. Top-up credits do not expire, even after your plan ends.
  • Upgrades take effect immediately and are prorated: you pay the difference for the rest of the period and receive the extra credits right away. Downgrades take effect at the end of the current period.
  • You can cancel at any time in the billing portal. Cancellation takes effect at the end of the current period, and you keep your plan credits until then.
  • If a video fails, its credits are returned automatically. Credits have no cash value and cannot be transferred, except for refunds under the Refund Policy.

4. AI-generated content

  • Outputs are generated by AI and may contain factual errors, inaccuracies or unexpected images. Review every output before you publish it.
  • You decide where and how to publish outputs and are responsible for doing so lawfully, including following platform rules on labeling AI-generated content.
  • We do not guarantee views, subscribers, revenue or monetization approval.

5. Acceptable use

Do not use the Service to create or share content that:

  • is illegal or helps someone break the law;
  • infringes copyright, trademark, privacy or publicity rights;
  • defames, harasses or impersonates a real person;
  • is sexual content involving minors, or is sexually explicit, extremely violent or hateful;
  • is spam, fraud, misleading advertising or election misinformation.

Also do not share or resell accounts, overload or scrape the Service, or abuse payments or credits.

6. Your content and outputs

  • You keep your rights in what you submit (topics, tags, scripts) and must have the right to submit it.
  • As between you and us, you own the outputs and may use them for any lawful purpose, including commercial use, subject to the terms of the third-party AI models used to make them. AI outputs may not be protected by copyright and may resemble outputs made for others.
  • Music and voices we supply may be used only within your videos, including when you re-edit a video with its downloadable assets (for example the narration audio). They may not be resold or used to make or train other voices or music.
  • Each finished video comes with downloadable assets (scene images, video clips, narration audio, captions and script). We keep them for 30 days after the video is finished and then delete them automatically; the finished video stays.
  • Video clips and photos you upload to make a Short from your own footage must be yours or used with permission, and the people shown and heard in them must have agreed to appear. We use them only to make your video and delete the original files automatically 7 days after that video is finished (2 days if you upload but never order).
  • We store and use your submissions and outputs only to run, secure and improve the Service. We will ask before featuring your videos in our marketing.

7. Termination

You can stop using the Service and ask us to delete your account at any time. We may suspend or close accounts that break these Terms; where reasonable we will tell you first. If we shut the Service down, we will give 30 days' notice and refund unused credits.

8. Disclaimers and limitation of liability

  • The Service is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law.
  • To the extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
  • Nothing in these Terms limits liability that cannot be limited by law, such as for intent or gross negligence.

9. Governing law

These Terms are governed by the laws of the operator's place of business. Nothing in these Terms limits the mandatory consumer protections of your country of residence, and you may bring claims in the courts available to you there.

10. Changes

We may update these Terms. We will post the new version with its effective date and, for material changes, notify you by email or in the Service at least 14 days in advance. If you keep using the Service after that, the new Terms apply.

11. Contact

Questions: alpha@soeasyshorts.com